Terms & Conditions
Riverview Church Inc Riverview Community Services Inc Riverview Children’s Foundation Inc Riverview Media Inc Regent College Inc
(Collectively referred to as Riverview, we, our, us)
Riverview recognises the importance of keeping all our attendees informed about all terms and conditions relating to our camps, retreats, events, courses and classes. When you register yourself or your children for our camps, retreats, events, courses and classes (referred to as our “gatherings”), you agree to abide by all of our terms and conditions stated below and also those specifically for the event that you or your children are attending. By registering for our gatherings, you agree to be bound by our Privacy Policy.
Your Personal Information
When you register for our events, you are providing us with your personal information, which includes your address and your contact details. We collect your personal information in accordance with our privacy policy on our website.
Parents and guardians registering their children for camps are required to provide their children’s information. The information includes their name, date of birth, address, email address, phone number, school year, gender and whether they are new to Riverview. The information assists us in communicating with the children about the upcoming camps and other kids or youth events. The information also helps us in provide a safe environment for them during camps and events. We collect and store the information in accordance with our privacy policy on our website.
Registration Fees
Some of our events may not have any registration fees while others may charge registration fees to cover our expenses to organize the event. Each of our events would clearly state whether registration fees are payable. There may be early bird discounts on the early payment of registration fees for some of our events. If you are experiencing financial difficulties but would like to attend our events where registration fees are charged, please let us know.
General Refunds
We are unable to offer refunds for our event. However, if you are unable to attend our events due to exceptional circumstances, please let us know. We reserve the right to cancel our events and, in these situations, we will provide you with a full refund of your registration fees.
Parents / Guardians
Some of our events, particularly our camps for children, require parents or guardians to register and / or sign other agreements on behalf of their children. We ask that you provide us with all the required information about your children, including but not limited to their dietary requirements, special needs and their allergies. You can provide us with this information when you register your child for our events. By registering your children for our events, you give permission for them to participate in activities organized during the events.
Attendee Behaviour
All attendees of our gatherings are required to demonstrate appropriate behaviour during our gatherings. Failure to do so may result in us requesting that you leave. If you registered your children to attend camp, you understand that if your child demonstrates inappropriate behaviour during our events, particularly at camp, you will be notified, and your child may be requested to leave the camp.
Smoke, Drug and Alcohol Free
Most of our events are smoke, drug and alcohol free (referred to as “substances”). We reserve the right to remove you from our events should you be found to be consuming or under the influence of these substances. All our camps and retreats are smoke, drug and alcohol-free events.
Medical Treatment Consent
By attending our events, you give permission for Riverview, our staff, volunteers and leaders to obtain emergency medical, hospital or ambulance assistance (referred to as “assistance”) to you or to your children at any time when considered necessary. Our insurances prevent us from directly administering medical treatment to you. You agree that you are responsible for all costs and expenses incurred in obtaining assistance for you or to your children.
Event Specific Terms & Conditions
We may impose other terms and conditions specific to a particular camp, retreat or event. These terms and conditions would be clearly stated when you register with us. At times we would host an event which is not organized by us. As such you need to liaise with the event organizers should you have any queries, complains or disputes. We reserve the right to refuse any person, for any reason to participate in our events regardless of whether registration fees have been paid.
Photography and Filming
Riverview Church photograph and film weekend celebrations, kids programs and events for potential use in future marketing. By entering our venue, you are giving us your consent to film your picture, voice and or statements, and to use your likeness in commercial promotional and or marketing materials in accordance with our privacy policy unless otherwise advised. If you do not wish to be photographed or filmed, please notify Riverview Staff or email comms@riverviewchurch.com.au.
Indemnity, Release and Risk Waiver
Some of our events and their associated activities have a level of risk involved and may cause damage to property or injury. These activities are usually organized for camps and include but not limited by flying foxes, rafting and swimming. We take all reasonable steps to eliminate or minimize the risks. Except as otherwise expressly required by law, we do not accept any liability for personal injury, property damage or loss sustained by yourself or your children as a result of participation at our events due to any cause unless caused by the proven negligence of us, our staff, volunteers and leaders